Privacy Policy

This Privacy Policy explains how NobleSecure Services LTD ("we", "us", "our") collects and uses information you provide through this website. It applies to the website at noblesecure.co.uk and the contact and security enquiry forms on it.

Who operates this website

This website is operated by NobleSecure Services LTD, a private limited company registered in England and Wales (company number 17292756), registered address 18, The Green, Ruddington, Nottingham, NG11 6HH, United Kingdom. You can contact us by email at [email protected].

Information we collect

We collect the information you choose to submit through our contact and security enquiry forms. This may include your name, email address, optional phone number, business or organisation name, website, general site or event location, service and site type, requirement details, timeline and the contents of your message.

Please do not submit confidential security plans, alarm codes, access credentials, keys, payment details, private customer data or sensitive site information through our forms. Detailed and sensitive security information should be discussed directly through appropriate channels.

How we use security enquiries

We use the information you provide to:

• respond to your enquiry and any follow-up communication;
• discuss the suitability, scope and responsibilities of a potential security service;
• maintain a record of enquiries and our correspondence with you.

Email communication

When you make an enquiry, we may respond and continue to communicate with you by email using the address you provide. Email is not a fully secure medium, so please avoid sending sensitive security information by email.

Lawful basis

In plain English, we rely on the following reasons to use your information:

• Your consent — where you submit an enquiry and ask us to respond.
• Our legitimate interests — to respond to enquiries, operate our website and manage our business communications responsibly.

Retention

We keep enquiry information for as long as is reasonably necessary to respond to and manage your enquiry and any resulting discussion, and to meet any legal or record-keeping obligations, after which it is deleted or anonymised.

Your rights

Subject to UK data protection law, you may have the right to access a copy of the information we hold about you, to ask us to correct or delete it, to object to or restrict certain processing, and to withdraw consent. To make a request, contact us at [email protected]. You also have the right to complain to the UK Information Commissioner's Office (ICO).

Cookies

Information about the cookies this website uses is set out in our Cookie Policy.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated.

Contact

For any questions about this policy or your information, contact us at [email protected].